Book Index

To unlock an account

  1. Click on a username on the Manage Accounts page. Only an account which is currently locked can be unlocked.

    If you do not see the intended account select Username in the Filter Mode dropdown and enter the first few characters in the Username box and click Search to restrict the list to the accounts beginning with the entered characters. Alternatively, you may click on the numbered pages at the bottom of the account list to advance the view.


    Note! Locked accounts have a check in the Locked column. You may click on the Locked header to sort the search results on this field.

  2. Click the Unlock Account on the Manage Accounts toolbar.


See Also

Unlocking Accounts